Effective Date: 20 January 2025
Introduction
Welcome to Dessert Queens! At Dessert Queens (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website, dessertqueenszm.com (“Website”). By using our Website, you agree to the terms of this Privacy Policy.
1. Data Collection
We collect personal data to provide and improve our services. The types of data we collect include:
1.1 Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
1.2 Payment Information:
- Payment details (processed securely through third-party payment providers; we do not store payment information).
1.3 Technical Information:
- IP address
- Browser type and version
- Operating system
- Device information
1.4 Behavioral Information:
- Pages visited on our Website
- Time spent on our Website
- Clickstream data
1.5 Cookies and Tracking Technologies:
- Cookies to enhance user experience and analyze Website traffic. (See our Cookie Policy for details.)
2. How We Use Your Data
We use the data collected for the following purposes:
2.1 To Provide Our Services:
- Process and fulfill orders
- Communicate with you about your purchases
2.2 To Improve Our Website and Services:
- Analyze user behavior to enhance user experience
- Identify and fix technical issues
2.3 Marketing Communications:
- Send promotional emails about new products, special offers, or other information (with your consent).
2.4 Legal Compliance:
- Comply with applicable laws and regulations
- Respond to legal requests and prevent fraudulent activities
3. Data Storage and Security
We store your data securely using industry-standard encryption and security measures. Your personal data is stored on secure servers located in compliance with applicable data protection laws.
3.1 Retention Period: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
3.2 Security Measures:
- Secure Socket Layer (SSL) encryption
- Regular software updates
- Restricted access to personal data
4. Data Sharing
We do not sell or rent your personal data. However, we may share your information in the following circumstances:
4.1 Service Providers:
- Third-party vendors (e.g., payment processors, delivery services) to complete transactions.
4.2 Legal Obligations:
- When required to comply with legal obligations, enforce our terms, or protect our rights.
4.3 Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
5.1 Right to Access:
- Request a copy of your personal data.
5.2 Right to Rectification:
- Request correction of inaccurate or incomplete data.
5.3 Right to Erasure:
- Request deletion of your data when it is no longer necessary for the purposes collected.
5.4 Right to Restrict Processing:
- Request limited use of your data in certain circumstances.
5.5 Right to Data Portability:
- Request your data in a structured, commonly used format for transfer to another service provider.
5.6 Right to Object:
- Object to data processing based on legitimate interests or direct marketing.
5.7 Right to Withdraw Consent:
- Withdraw your consent for data processing at any time.
To exercise your rights, contact us at thecornerhive@gmail.com.
6. Cookies
Our Website uses cookies to enhance your experience. Cookies are small text files stored on your device to remember your preferences and improve site functionality. For more details, refer to our Cookie Policy.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Dessert Queens
Email: thecornerhive@gmail.com
Website: dessertqueenszm.com
Thank you for trusting Dessert Queens with your personal information. Your privacy is important to us!